AirAsia Issue Settled

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Furious with AirAsia, we went to AirAsia Office at Senai Airport. We kindly explained to the officer in-charge of the situation. She then refered to another person before asking us which date we would like to transfer the flight. It seems that AirAsia has already cut the number of flights from Johor Bahru to Surabaya.

I nicely explained to the officer that AirAsia should have informed the passenger to reschedule the flight to another closer date instead of just letting their passengers wonder about the flight cancellation and/or the refund.

Oh yes… AirAsia do not refund money…

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6 Responses

  1. abrablog says:

    aku tak penah lagi kene macam ni sejak naik airasia. Hehe..setakat nih memang ok. Tapi kalau kene macam ko, haru gak dibuatnya..

  2. cyza says:

    Yep, that was our first time and hopefully AirAsia can avoid such thing from occurring again.

  3. budeen says:

    alhamdulillah settle..
    btw, bila balik kuantan?

  4. cyza says:

    Sepatutnya pagi ni…api belum jalan lagi…jap lagi kot

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