Nov 24 2009
AirAsia Issue Settled
Furious with AirAsia, we went to AirAsia Office at Senai Airport. We kindly explained to the officer in-charge of the situation. She then refered to another person before asking us which date we would like to transfer the flight. It seems that AirAsia has already cut the number of flights from Johor Bahru to Surabaya.
I nicely explained to the officer that AirAsia should have informed the passenger to reschedule the flight to another closer date instead of just letting their passengers wonder about the flight cancellation and/or the refund.
Oh yes… AirAsia do not refund money…
